Eligibility: If your item arrives defective or damaged, you may return it within 7 days of receiving it, provided it meets the following criteria:

• You have the video of unboxing the item.
• The item must be unused and in the same condition as when you received it.
• It should be in its original packaging. 

Return Process: To initiate a return, please follow these steps: 

• Contact our Customer Support Team (Click Here) with your order number and the reason for the return with clear photos & videos of the issue. 
• Our team will provide you with a return authorization and instructions on how to proceed. 

Return Shipping: Unless the item is defective or damaged upon arrival, you are responsible for the cost of return shipping.

Replacement Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your replacement.

Approved Replacement: If your replacement is approved, we will verify stock availability and arrange the shipment of the new product within 7 business days.

Replacements for Out-of-Stock Items: If the item you wish to replace is no longer in stock, we will make every effort to offer you an alternative solution, such as a similar product or a full refund.

Late or Missing Replacemens: If you haven’t received your replacement within the specified timeframe, please contact our Customer Support Team (Click Here) for assistance.

Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved Refunds: If your return is approved, we will process the refund, and the funds will be credited back to your original method of payment within 7 business days.

Late or Missing Refunds: If you haven’t received your refund within the specified timeframe, please check your bank account or contact your payment provider. If the issue persists, feel free to reach out to our Customer Support Team (Click Here).